Privacy Policy
Effective Date: August 23, 2024
Introduction
At ISU Steadfast, your privacy is a priority. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data. This Privacy Policy outlines our practices concerning the information we gather from visitors to our website (www.isusteadfast.com). By accessing or using our website, you agree to the terms outlined in this policy.
Information We Collect
- Personally Identifiable Information: We do not collect personal information about you unless you choose to provide such information to us. If you register with our site or complete our contact form, we collect personally identifiable information such as names, email address, mailing address, phone number and other details you provide.
- Automatically Collected Information: We may collect non-personal data including browser type, IP address, domain names, access times, and referring website addresses to enhance your experience on our site.
- Demographic Information: We may collect anonymous demographic information such as ZIP code, age, gender, preferences, interests, and favorites to better tailor our services.
- ISU Steadfast Member Data: We may receive certain information about insurance policies from insurance carriers or from the insurance agencies that are ISU Steadfast members.
How We Use Your Information
- Personalization: We use your data to personalize your experience on our website, including customizing content and offerings based on your preferences.
- Research and Analysis: We may use aggregated data for research and analysis purposes to improve our website, services, and offerings.
Sharing Your Information
- Third-Party Sharing: We do not sell, trade, or lease your personal information to third parties. We do not use the information for any purpose other than those related to the services we provide to our members and insurance carriers. We only share your information with trusted partners who assist us in operating our website, conducting business, or servicing you, and they are required to keep your information confidential. To ensure the security and privacy of your information, we require all third parties to submit credentials demonstrating their adherence to robust security standards.
- ISU Steadfast Members’ Data- Sharing with Insurance Carriers: If you become a member of ISU Steadfast, we may share specific data with insurance carriers to help better match your agency with appropriate carriers. The information shared may include your agency’s name, address, Federal Employer Identification Number (FEIN), and relevant profile information such as the length of time your agency has been in business, the size of your agency, and the percentage of your business that is commercial or personal lines. We may also share lists of ISU Steadfast members, which contain only the names and addresses of the ISU Steadfast member agencies, with prospective insurance companies to assess the potential for a business relationship between ISU Steadfast and the carrier. All such information is shared under the condition of a non-disclosure agreement (NDA) between ISU Steadfast and the carrier. This NDA mandates that the information be used solely for the purposes stated above and requires the carrier to maintain the confidentiality and security of the data.
- Legal Disclosures: We may disclose your personal information if required by law or in response to a valid legal process to protect our rights, property, or safety, or that of others.
Cookies and Tracking Technologies
- Use of Cookies: Our website uses cookies to enhance your experience, gather data on site usage, and tailor content to your preferences. Cookies are small text files stored on your device that help us recognize you on future visits.
- Managing Cookies: You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
- Do Not Track Signals: Our website honors Do Not Track (DNT) signals and will not track your browsing behavior if DNT is enabled in your browser.
Data Security
We employ a range of security measures, including SSL (Secure Sockets Layer) encryption, password-protected directories, and secure databases to protect your personal information from unauthorized access, use, or disclosure. These security measures are reviewed regularly.
ISU Steadfast complies with the Gramm-Leach-Bliley Act (GLBA), a federal privacy law that governs the banking and insurance industries. In compliance with the GLBA, we are committed to protecting the confidentiality and security of nonpublic personal information that we receive. This includes implementing physical, electronic, and procedural safeguards to protect against unauthorized access to or use of such information.
Your Rights
If you visited our website and provided information through our contact request form, and now wish for that information to be deleted, please contact us at the email address or phone number listed below. You may request the deletion of your personal information, subject to certain legal exceptions, including but not limited to:
- Compliance with legal obligations.
- Detection or prevention of fraud.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.
California Online Privacy Protection Act Compliance
We value your privacy and have taken the necessary precautions to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your explicit consent, except as required by law or to protect our rights and safety. To obtain your consent, we offer you clear options at the point of data collection, such as checkboxes or opt-in forms, where you can choose to agree to the sharing of your information with third parties.
SMS/Text Messaging
We collect and store phone numbers for SMS/text messaging purposes only. SMS opt-in consent and phone numbers will not be shared with third parties or affiliates for marketing purposes under any circumstances.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: ISU Steadfast
75 Port City Landing, Suite 420
Mt. Pleasant, SC 29464
Email: it@isusteadfast.com
Phone: 843-416-4953